Average Reviews:
(More customer reviews)I purchased GE Profile suite series made in Aug of 2007,one item being the GE Profile 1.8 cu. ft. Over-the-Range Microwave Oven Model PVM1870SMSS.It has been in use about 2 1/2 years and suddenly stopped working i.e. heating.Nothing heats in the microwave oven now. Everything else works fine.
I called Customer Service as this should be under warranty. The Profile line is their "top of the line" product and at the price it is, should definitely last longer than 2 1/2 years. It seems like the magnetron tube has gone out from what I am reading. The part is covered under warranty, but I will have to pay labor. GE wants to charge $100 to send out a service tech plus labor.
Very disappointed that this high end appliance has not lasted very long. Did not have excessive use as I have a household of 1. Isn't something being done about this. GE shouldn't have so many complaints regarding magnetron tubes. They should last longer than 2 1/2 years! I see hundreds of complaints here regarding same issue.
I has an old Emerson counter top that laster 14+ years.I will not buy GE anymore and will need to file an official complaint.
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Product Description:
In 1979 GE revolutionized microwave cooking with the introduction of the original Spacemaker oven. Today, GE Profile and GE Spacemaker ovens usher in a new era of microwave innovation. An advanced cooking system heats and defrosts with perfectly even results, an easy-to-use touchscreen menu and 2.0 cu. ft., two-oven rack interior make microwave cooking more convenient than ever. Outside, clean lines and bold curves offer a truly dramatic look. A breakthrough in technology and design, new Spacemaker ovens are the ultimate tools for everyday cooking. 1.8 cu. ft. Capacity1100 Watts (IEC-705 test procedure) Circuwave 1100 Cooking System Cooking system provides more power for fast, more even cooking results Sensor Cooking Controls Automatically adjusts time and power for delicious cooking results 1-lb. Quick Defrost No need to take meat, poultry or fish out the freezer hours in advance Now you can defrost a pound evenly, in minutes! Full Width Active Hidden VentActive hidden vent opens and closes as needed while combining sleek appearance with easy cleaning 14 1/4" Recessed Turntable Removable turntable ensures even cooking and accommodates a variety of large cookware, while the recessed design helps contain spills for easy cleaning
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