Average Reviews:
(More customer reviews)My close personal friend, Evelyn, purchased the DeLonghi DEBIGE2440SS 24-Inch Electric Gas Double Wall Oven - Stainless Steel...
Evelyn is 94 years old, and still is an excellent chef.
Her oven was installed and the $2,000 check cashed quickly.
Unfortunately, the gas oven has never held a consistant temperature, and the clock/oven timer has never worked right, running at 1/2 speed right out of the box.
The oven, when set at 350 degrees, runs at around 225, yet burns anything in the rear of the oven.
Evelyn has been summarily ignored by the US service centers, has been rudely dealt with by all involved, and has not been called back by others. A service person did come out, but had never worked on this model, and left. On his unknowing recommendation, there will be another service visit scheduled March 8, to try to repair the timer, but the oven still cannot cook correctly.
This review is the culmination of an entire family trying very hard as a team to get this oven working. We are all extremely upset at the company, it's distributors, and DeLonghi Customer Service. It seems they all hide behind a maze of number choices on their telephone system, and when you do get thru, do not call you back.
ps: "Totally Satisfied" does NOT apply to this product!
Update - Repair guy showed up, tried to repair this shiny new oven, could not. Has left, owner spitting mad. Just say No DeLonghi!
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Product Description:
DEBIGE2440SS Color: Stainless Steel Shown in Stainless Steel Features: -Finish: Stainless steel satin or black -Interior light -LP kit included -Electronic ignition -Safety devices on oven/broil -Interior light -Digital clock + timer -DeLonghi Durastone coating -Cooling fan -Cord and plug Specifications: -Overall dimensions: 24" W x 40" H x 21 1/4" D -Cut out dimensions: 22" W x 38" H x 24" D -Lower Oven (gas): Thermostatic gas oven 200 F to 550 F -Lower Oven Volume: 2.0 cubic feet -Upper Oven (electric): Convection oven with fan 1650W/120V and thermostat 120 F to 480 F -Upper Oven Volume: 1.2 cubic feet -11000 Btu/h, Infrared gas broil 7000 Btu/hr -Broil element: 1650W -Voltage: 120V - 60Hz For someone who loves to bake and cook, this gas and electric double wall oven from Delonghi is a great choice. With an interior light, cooling fan and digital clock and timer, this oven has many features to make using it easy. The oven comes in both stainless steel and black!
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